FAQ

You may refer to one of the following ways:

1. New World First Bus no. 15C + Peak Tram 
   Take New World First Bus no. 15C from the Central (Pier 7) to the Garden Road Peak Tram Terminus. Then take the tram up to The Peak Tower. 
2. On Foot + Peak Tram
   Take the J2 Exit of Central MTR Station, walk through Chater Garden to get to the Garden Road Peak Tram Terminus. Then take the tram up to The Peak Tower. 
3. New World First Bus no. 15
   From Central (Pier 7) via Admiralty, Wanchai to the bus terminus at The Peak. Then walk to The Peak Tower.
4. Minibus no. 1
   From MTR Hong Kong Station Exit F, go to the minibus teminus at Two International Finance Centre. Take the minibus up to The Peak. Then walk to The Peak Tower.

It takes around one and half hours to complete a visit of Madame Tussauds.

A wheelchair or baby stroller can be used during your visit. You can also use the elevator inside the attraction. Please contact our on-site staffs for assistance. 

Yes. At Madame Tussauds you can get up close and personal with celebrities, icons and historical leaders in a fully interactive experience.

Except guide dogs, no animals or pets are permitted within Madame Tussauds.

We are sorry that we do not have any lockers nor cloakrooms onsite for storage. Enjoy your journey here with all your belongings!

• Buy you tickets online
• Madame Tussauds Hong Kong entrance
• For company or agent, please contact:
  • Email: groupsales@madame-tussauds.com.hk
  • Phone: (852) 2849 2913
• For community or school, please fill in the enquiry form:
  • Group and schools enquiry form
• if others, please contact:
  • Email: mthk.info@merlinentertainments.biz
  • Phone: (852) 2849 6966

We accept cash (HKD and RMB), Octopus, Apple Pay, Google Pay, Samsung Pay, Visa, Mastercard, American Express, Alipay, WeChat Pay and China Unionpay.

We do not accept cheques.

The purchase of a ticket is subject to booking a date for the visit and it can be changed up to 5 times via the booking portal here.

Madame Tussauds Hong Kong welcomes group bookings from schools, community centres, travel agents, associations, corporations and tourist groups. Special discounts are offered for group bookings.

Behind the Scenes Tours requires a minimum of 20 people.

Reservation and payment must be made in advance.

We welcome all registered schools, institutes, communities or individual family groups.

The tours are available in English, Mandarin and Cantonese.

We offer special combo packages for groups. Please contact us for more details.

Please fill in the Group Enquiry Form and we will be in touch soon.

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No outside food and drinks are allowed in the attraction.

You can purchase the drink at the exit of the attraction.

Cameras are allowed in all areas of Madame Tussauds Hong Kong.

There are various key chains, magnets, mugs or glasscubes at our Retail shop.