General Terms and Conditions

All persons must have a valid admission ticket to enter the attraction. Each admission ticket is valid for one entry only. All online tickets are non-refundable, date exchangeable, transferable or re-sellable. Tickets will become void if tampered with and/or altered. The cardholder is contracting with Merlin Entertainments Singapore Pte. Ltd. when buying a ticket. Children below 12 years old entering the attraction must be accompanied by an adult of 18 years old or above at all times. No food and beverage are allowed in the attraction. Guests are responsible for the care of their own belongings. Madame Tussauds Singapore is not responsible for and will not assume liability for any damage or loss of property experienced by guests. All prices are subjected to change without prior notice. Madame Tussauds Singapore reserves the right to amend the opening hours at any time. Madame Tussauds Singapore reserves the right to remove any wax figure from the attraction at any time. This is a family attraction. We appreciate your care and respect to our wax figures. The management of the attraction reserves the right to refuse admission if rules of the attraction are not adhered to. The visitor shall indemnify Madame Tussauds Singapore against all actions, claims, and demands by any person who suffers or sustains any death, injury, loss or damage arising out of or as a result of the use of the recreation and sports facility by the visitor or any person so authorized by him due to the negligence on his part or on the part of such authorized person. Madame Tussauds Singapore may photograph, film, videotape, record or otherwise reproduce the image and/or voice of any person who enters the attraction and use the same for any purpose without payment to any person. Any act outraging public decency is contrary to common law. The attraction reserves the right to report such case to the Police. Madame Tussauds Singapore is accessible for guests with disabilities. For safety reasons we can only accept one wheelchair user in Images of Singapore, at any one time and it is strongly advised that you pre-book in advance. Please be aware that payment made by foreign based card could incur transaction fees added by your bank, in accordance with your payment card rules and regulations. Madame Tussauds Singapore reserves the right for any final decision in case of dispute.

Sqkii #HuntTheMouse 2023

Brand Actions for Bonus Clues: In addition to the daily clues that reveal the location, bonus clues will be given in exchange for crystals collected in-game. Participants can claim crystals through purchase of admission tickets (same-day and advance) on Madame Tussauds Singapore website only . Purchases made through other websites, travel agents or partners do not apply. The 3 applicable packages are: - Standard Ticket (Adult/Child) - Standard Ticket + Marvel 4D + Digiphoto (Adult/Child) - Standard Ticket + Marvel 4D + VR Racing Experience (Adult/Child) Upon purchase, guest has to key in the barcode on the email confirmation page into Sqkii webpage to claim “crystals”. Each ticket purchased will issue 1 barcode. The number of crystals issued are pre-determined by Sqkii. Should you face any issue redeeming the crystals, do contact Sqkii's representative via their socials ( IG , FB ). Scratch Card: For every guest that spends a min. of $10 in a valid receipt at Madame Tussads, they can redeem x1 scratch card per receipt. Receipt from other tenants on Sentosa cannot be redeemed at our attraction. Tickets that are only purchased from Madame Tussauds Singapore website can also be used to redeem this scratch card on the day of entry, upon entry. Tickets that have been used prior to the start of the Sqkii campaign and scratch card distribution will not be valid for this redemption. Attraction Admission Ticket: All tickets purchased on Madame Tussauds Singapore website are non-refundable, exchangeable for cash. Each admission ticket purchased is limited to one entry into the attraction, no re-entry is allowed. For more information on ticket terms and conditions please click here .

Terms & Conditions | Madame Tussauds Singapore

All persons must have a valid admission ticket to enter the attraction.
Each admission ticket is valid for one entry only.
All online tickets are non-refundable, date exchangeable, transferable or re-sellable. Tickets will become void if tampered with and/or altered.
The cardholder is contracting with Merlin Entertainments Singapore Pte. Ltd. when buying a ticket.
Children below 12 years old entering the attraction must be accompanied by an adult of 18 years old or above at all times.
No food and beverage are allowed in the attraction.
Guests are responsible for the care of their own belongings. Madame Tussauds Singapore is not responsible for and will not assume liability for any damage or loss of property experienced by guests.
All prices are subjected to change without prior notice.
Madame Tussauds Singapore reserves the right to amend the opening hours at any time.
Madame Tussauds Singapore reserves the right to remove any wax figure from the attraction at any time.
This is a family attraction. We appreciate your care and respect to our wax figures.
The management of the attraction reserves the right to refuse admission if rules of the attraction are not adhered to.
The visitor shall indemnify Madame Tussauds Singapore against all actions, claims, and demands by any person who suffers or sustains any death, injury, loss or damage arising out of or as a result of the use of the recreation and sports facility by the visitor or any person so authorized by him due to the negligence on his part or on the part of such authorized person.
Madame Tussauds Singapore may photograph, film, videotape, record or otherwise reproduce the image and/or voice of any person who enters the attraction and use the same for any purpose without payment to any person.
Any act outraging public decency is contrary to common law. The attraction reserves the right to report such case to the Police.
Madame Tussauds Singapore is accessible for guests with disabilities.
For safety reasons we can only accept one wheelchair user in Images of Singapore, at any one time and it is strongly advised that you pre-book in advance.
Please be aware that payment made by foreign based card could incur transaction fees added by your bank, in accordance with your payment card rules and regulations.
Madame Tussauds Singapore reserves the right for any final decision in case of dispute.

Brand Actions for Bonus Clues:

In addition to the daily clues that reveal the location, bonus clues will be given in exchange for crystals collected in-game. Participants can claim crystals through purchase of admission tickets (same-day and advance) on Madame Tussauds Singapore website only. Purchases made through other websites, travel agents or partners do not apply.
The 3 applicable packages are:
- Standard Ticket (Adult/Child)
- Standard Ticket + Marvel 4D + Digiphoto (Adult/Child)
- Standard Ticket + Marvel 4D + VR Racing Experience (Adult/Child)
Upon purchase, guest has to key in the barcode on the email confirmation page into Sqkii webpage to claim “crystals”.
Each ticket purchased will issue 1 barcode.
The number of crystals issued are pre-determined by Sqkii.
Should you face any issue redeeming the crystals, do contact Sqkii's representative via their socials (IG, FB).

Scratch Card:

For every guest that spends a min. of $10 in a valid receipt at Madame Tussads, they can redeem x1 scratch card per receipt. Receipt from other tenants on Sentosa cannot be redeemed at our attraction.
Tickets that are only purchased from Madame Tussauds Singapore website can also be used to redeem this scratch card on the day of entry, upon entry.
Tickets that have been used prior to the start of the Sqkii campaign and scratch card distribution will not be valid for this redemption.

Attraction Admission Ticket:

All tickets purchased on Madame Tussauds Singapore website are non-refundable, exchangeable for cash.
Each admission ticket purchased is limited to one entry into the attraction, no re-entry is allowed. For more information on ticket terms and conditions please click here.